Description
As a Professional Services Software Developer, you will be part of a team that is engaged in software customization and integration projects for some of the biggest companies in the world. If you want to have a part in helping customers like Sony, Linksys, EA or iRobot to deliver great experiences for their customers by delivering high-quality software then this is the position for you.
This position allows you to work remotely if you are not in Chicago, San Mateo, Dallas, or Bozeman areas.
RightNow Professional Services is tasked with delivering the RightNow CRM solution to our growing customer base. Our team is responsible for delivering various customizations to our product, based on customer’s needs. We are looking for software developers who have a customer-focused mindset and love web technology. Our ideal candidate writes high-quality code and relishes solving customer’s problems using various technologies.
The position would be located in one of our offices in either Chicago IL, Washington DC (Herndon VA), Dallas TX, San Mateo CA, or Bozeman MT, however working remotely could be an option for the right candidates.
Essential Duties and Responsibilities
The following are summary descriptions of the essential duties and responsibilities of this position:
Work directly with customers to gather requirements, write code, unit test and deploy for a variety of customization projects.
Make functionality and look-and-feel changes to our customer support portal software on behalf of our customers.
Integrate back office systems with the RightNow CRM product
Develop customizations and add-ins to the RightNow Client Application
Essential Knowledge, Skills, Abilities, and Background
The following background is required:
Strong web application development background
Front-end technologies: HTML, CSS, Javascript, DHTML and AJAX
Back-end end technologies: PHP, ASP.Net (VB.Net, C#), Classic ASP, JSP or similar technologies
Object-oriented programming experience
Strong database-driven application development background including table creation, query tuning and direct SQL statement execution
2 + years working in a software development position
Excellent communication skills including written and verbal skills
Ability to travel 25-50%
Bachelor’s degree or equivalent experience in computer science or related field
Preferred Skills, Knowledge, Abilities, and Background
Following are the preferred skills, knowledge, abilities, and background:
Background working in CRM or Call Center applications
Software architecture experience
Consulting experience
Expertise in any of the following:
SOAP, RESTful web services, XML-RPC or similar
LAMP stack development (Linux/Apache/MySQL/PHP)
Unix/Linux Shell Script Development
.Net application development
Application Integration
Benefits
RightNow is always looking for great people. We need the best and the brightest to fuel our phenomenal growth and maintain our leadership in the industry.
Work here is exciting and challenging—never dull! Pay is competitive, with medical, dental and vision benefits, life and disability insurance and 401(k) participation for full-time employees as well as opportunities for continuous learning and advancement. In addition, giving back to your community has never been easier with a generous match program and time off to perform volunteer work.
You'll never have a better opportunity to have it all.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to regularly perform repetitive hand and wrist movements at a computer keyboard. Employee is regularly required to sit for long periods of time. Close vision is required for PC work.
Employee Protection Rights
RightNow is an equal opportunity employer and prohibits discrimination and harassment on the basis of sex, race, creed, color, religion, age, national origin, disability, or other status protected by federal, state, or local law.
Interested? http://tbe.taleo.net/NA8/ats/careers/requisition.jsp?org=RIGHTNOW&cws=1&rid=432
Source: Joel On Software