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Sr. Manager, Web Operations / Sonos, Inc. / Cambridge, MA

Sonos, Inc./Cambridge, MA (Santa Barbara, CA)

General Summary:

This role will be responsible for the global web strategy. This role will provide strategic leadership for the overall web presence, including global web communication strategy, design and functional innovation along with overall operations and utility. This position will be responsible for driving front end web development through global and regional teams while bringing new ideas, strategies and solutions for consideration. The position will also be responsible for coordinating with Consumer and On Line Marketing to craft site promotions, email newsletters, and online outreach campaigns.

Your main duties and responsibilities:

Develop strategies to align the Sonos websites including mobile sites to the corporate initiatives that meet the needs of the global and regional marketing directors.
Manage on a global level website including design, functionality, and content management. Make sure the regions have customization capabilities to implement regional strategies.
Oversight of web-related projects, working closely with key stakeholders groups in IT and the business integrating and reconciling feedback regarding priorities.
Works closely with IT to align our technology globally to ensure a smooth technical interface for the users of the site as well as ease of updates and refreshes.
Provide guidance globally on working within the social media and internet space. Works closely with the regional representatives so as a company we maintain a consistent approach to practitioners and consumers, but allows for appropriate regional customization.
Maintain domain name database: Registration, Tracking and Renewals.
Responsible for configuration, deployment and tuning of SEO.
Conduct usability reviews, facilitate customers feedback reviews and conduct surveys to consistently improve Web site effectiveness and customer experiences.
Analyze and closely monitor Web site statistics, visitor behavior and trendsâ??be the site visitor's liaison to the organization.
Work with consumer marketing to maintain and develop the master content calendar for all web properties.
Hire and direct agencies for site creative, production and technical implementations.
Set and direct site standards and user framework to ensure a high-quality user experience- www and moblie.
Set agenda and priorities for cost-effective Web activities including product launches and corporate business programs.
Develop site business opportunities, new site features and other innovations to increase revenue, attract and support customers and position company as a leader on the Web and mobile.
Establish success metrics and performance indicators to measure site effectiveness.
Responsible for maintenance and posting of content on Web site. Performs QA throughout entire site; checks for broken links, relevance and accuracy of data, and corrects as needed; updates information in Web pages and checks for bugs and other problems, diagnoses problems, and applies fixes.




Required Experience:

Minimum of 10+ years in marketing and web development.
BA/BS/MBA in marketing , computer science or related experience.
JAVASCRIPT, HTML/DHTML, CSS, .NET, OMNITURE, SOCIAL MEDIA EXPERIENCE
Strategic thinking skills coupled with flexibility to devise alternative approaches and outcomes.
An eye for great mobile user experience (UX) and how it's enabled by the underlying technology.
Conviction and strength of personality but leadership without ego.
Ability to juggle multiple projects and priorities in a fast-paced environment and to drive projects from start to finish with minimal supervision; attention to detail.
Experience with content management systems (Ektron preferred).
Basic Adobe Photoshop skills.
Graphic design background preferred.
Some PHP experience, preferably with experience developing Facebook applications.
Experience developing mobile applications on platforms such as iPhone, Android, RIM, Symbianâ?.
Passion for the web, mobile, and technologies that solve real user problems.
Solid understand of best practices in web/mobile design and functionality, along with knowledge of common metrics and measurements.
Proven track record in launching and operating worldwide Web sites with aggressive sales, marketing and business automation features.
Exceptional communication and organizational skills.
Nice to have:


AJAX, SQL, Flash
Experience with one or more of the following programming languages:


C#, ColdFusion, PHP, or Java
Sonos® is the leading developer of wireless multi-room music systems for the home. The Sonos Multi-Room Music System is the first, wireless multi-room music system that lets you play all the music you want all over your house â?? and control it all from the palm of your hand. Sonos liberates the music stored on a computer so it can be enjoyed all over the house. In addition, by partnering with audio services like Audible.com®, Last.fm, Napster®, Pandora®, RadioTime, Rhapsody®, SIRIUS® Internet Radio, and more, Sonos gives music lovers instant, computer-free access to millions of songs, thousands of radio stations, audiobooks, and more. The award-winning Sonos Multi-Room Music System is available at more than 4050 retailers in over 60 countries worldwide; or direct from Sonos at www.sonos.com. Sonos is a privately-held company, headquartered in Santa Barbara, CA with offices in Cambridge, MA, Hilversum, Netherlands and Penang, Malaysia.


NOTE: Please do not e-mail resumes. Interested parties should apply on-line at jobs.sonos.com .


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Source: Venture Beat

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