(San Francisco, CA)
Ruby on Rails Application Support Engineer (North America)
The Engine Yard Services & Support team is responsible for assisting the ever growing number of Engine Yard customers with expert advice on deploying, managing and scaling Ruby and Rails applications. Our customers, which include some of the largest Rails sites on the web, expect timely, knowledgeable, thorough, double-checked, well-researched and accurate responses and service. This is not a developer position, but requires you to live ‘on the edge’ of Rails, Ruby and web technology and interact closely with the development and operations teams of our customers.
You can be based at our office in San Francisco or telecommute from somewhere else in North America.
Basic requirements:
* You have experience building and deploying Ruby on Rails Applications.
* You are familiar and have experience with a majority of technologies in our stack: http://www.engineyard.com/technology/stack
* You are detail oriented and have excellent verbal and written communication skills.
* You are a troubleshooter at heart and enjoy diving in the deep end, figuring things out, and solving problems.
* Linux skills. You will spend a large part of your day over ssh to our slices and servers. You must be at home on the command line.
Ideally:
* You have deployed and managed high-volume Ruby on Rails applications.
* You have existing expert knowledge of at least a handful of our stack technologies: http://www.engineyard.com/technology/stack
* Basic knowledge of DNS, CDN, load balancing, firewalls, VPNs, SMTP, SSL, etc — all the things that the make the web work.
* You are able to multitask and prioritize multiple incoming requests without freaking out and/or dropping one of the balls.
* You consider yourself well-rounded, enjoy learning new things, and can pursue answers/solutions on your own.
* You are ready to step up your skill set and work with some of the brightest minds in Ruby and Rails.
Experience matters as you will be expected to aid expert developers. That being said, the ability to learn, adapt and to communicate well are the top requirements of this job.
Job Perks: Our Benefits: * Medical, Dental, and Vision Insurance * Flexible Spending Accounts - Medical and Dependent Care * 401(k) Plan * 15 Days Paid Time Off per year * 10 Paid Holidays per year * Life and AD&D Insurance * Long-Term Disability * Transit Benefits * Employee Assistance Program
Apply: Send CV/resume to hr@engineyard.com
Source: Authentic Jobs